Terms & Conditions

  • Users can log in using their Facebook, Gmail, or Apple accounts to simplify the registration process.
  • Our services are not directed at users under the age of 18. If a Facebook, Gmail, or Apple account is used by a minor, it should be under parental supervision.
  • Orders are placed via the standard e-commerce process: adding items to the cart, entering delivery details, and selecting a payment method.
  • Orders can be modified or canceled after placement.
  • We accept cash on delivery (COD).
  • We reserve the right to refuse orders in the following cases:
    • If the customer does not respond to phone calls to confirm the order.
  • Shipping duration: 3 days.
  • Shipping is available across all governorates in Egypt.
  • Customers bear the shipping cost unless a free shipping offer is available.
  • Returns and exchanges are accepted within 14 days of receiving the order, provided that:
    • The product is in its original condition as received.
  • Return costs:
    • The company will bear the cost if there is a manufacturing defect.
    • The customer bears the cost if there is no valid reason for the return.
  • We provide a 14-day warranty against manufacturing defects.
  • All content on the website, including images, text, and the “Difoot” brand, is proprietary.
  • Unauthorized use of the content is prohibited without prior written consent.
     
  • The website must not be used for illegal activities or hacking attempts.
  • We reserve the right to modify or suspend the website temporarily or permanently without prior notice.
  • You have the right to request the deletion of your account and all associated data. You can do so by clicking here. Once the request is submitted and the required information is provided, your account will be permanently deleted within 48 hours.
  • We accept responsibility for product defects or shipping issues, within the limits of the stated terms.
  • We may update these terms from time to time. Users will be notified of any changes via a notice on the website.
  • These terms and conditions are governed by the laws of Egypt.

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