Returns & Exchanges Policy
- You can request a return within 14 days of receiving your order.
- To be eligible for a return:
- The product must be in its original condition and unused.
- The product must be in its original packaging, including any accessories or documentation received with it.
- Return Costs:
- If the return is due to a defect, the company will cover the return cost.
- If there is no valid reason for the return, the customer will bear the return cost.
- You can request an exchange within 14 days of receiving your order.
- The product to be exchanged must be in its original condition and unused.
- Exchanges are subject to the availability of the requested product in stock.
- To submit a return or exchange request, please contact us via:
- Email: support@difoot.com
- Contact Form:Â Click Here
- Make sure to provide the following information:
- Order number.
- Description of the product and the issue (if there’s a defect).
- Photos showing the defect (if applicable).
- Products that have been used or damaged due to misuse cannot be returned or exchanged.
- Products that do not meet the above conditions may be rejected for return.
- Once the returned product is received, it will be inspected.
- If the return is approved, a full or partial refund will be issued within 7 business days.
- If the exchange is approved, the replacement product will be shipped within 3 business days of approval.
For any inquiries about our Returns & Exchanges Policy, please contact us via:
- Email: support@difoot.com
- Contact Form:Â Click Here
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